Investor Relations

Stakeholders

SHAREHOLDERS

It is the Board's abiding aim to provide clear and transparent information as to the Company's activities, strategies and financial position to its shareholders. Details of all shareholder communications are available on the Company's website.

The Company is committed to communicating openly with its shareholders to ensure that its strategy and performance are clearly understood. We communicate with shareholders through Annual Report and Accounts, full-year and half-year announcements and the annual general meeting (AGM) to which we encourage shareholders to attend and participate. Our website contains a range of corporate information (including all Samuel Heath announcements) which is available to shareholders, investors and the public.

Private shareholders: The AGM is the principal forum for dialogue with private shareholders, and we encourage all shareholders to attend and participate. The Notice of Meeting is sent to shareholders at least 21 days before the meeting. The chairs of the board and all committees, together with all other directors whenever possible, attend the AGM and are available to answer questions raised by shareholders. Shareholders vote on each resolution, by way of a poll.

The Company maintains a dedicated email address which investors can use to contact the company which is prominently displayed on its website together with the company's address and telephone number. As the Company is too small to have a dedicated investor relations department, the Financial Director is responsible for reviewing all communications received from members and determining the most appropriate response.

EMPLOYEES

The Works Committee meets 3 times a year as a forum to pass on information and for members to raise concerns. Matters are recorded and following appropriate consultation, reported on at the next meeting.

CUSTOMERS

Our representatives meet regularly with all significant customers to inform them of new products with samples where possible, to pass on product knowledge and understand their business plans and aspirations. Reports are produced which form part of our sales forecasting and budgetary process, these are fed back to influence future product and services development.

SUPPLIERS

Our purchasing department interact regularly with suppliers to ensure minimal disruptions to the supply chain and to ensure best value for money for the company. New suppliers are invited to quote for materials, components and services.

REGULATORS

The business constantly reviews the relevant regulations governing its products to ensure current and future compliance within major markets. Door closers for use on fire doors are subject to performance standards. Taps and showers are subject to water usage restrictions and performance standards. The Company submits its products for third party testing both in the UK and in overseas markets and maintains 'listings' where appropriate.

Changes in legislation and approvals can have a material impact on product designs which are fed back through our NPD process.

INDUSTRY BODIES

The company is a member of a number of influential trade bodies and attends Management and Technical committees to ensure we 'have a voice' in the development of best practice and are able to influence any applicable legislation. The Managing Director, Sales Director and Head of Design are involved in this process. Relevant outcomes are related to other Board members at monthly Board meetings.

ENVIRONMENT

The Board of Directors are responsible for the environmental performance of the company, but all employees share this responsibility and are supported by key staff who promote best practice, continual improvement and monitor performance.

• Good Health & Wellbeing

Our Health & Safety management system is accredited to ISO18001 and as part of that process we rigorously risk assess all of our processes to ensure they are safe and that we meet or exceed all necessary safety & environmental regulations, thus ensuring we protect our employees and the environment from the impact of our activities when working with chemicals or hazardous materials.

We offer a cycle to work scheme, a health cash plan, a benefits portal and have a supportive critical illness policy. We consult regularly with occupational health on how we can improve the work environment for those with health issues. 

• Clean water & sanitation

We manufacture and supply fittings which help reduce water consumption through the inclusion of special aerators and flow limiters, which can be changed to suit a range of applications. Our brassware helps meet the needs of BREEAM.

Our raw brass is sourced from Germany with a very low lead content to ensure drinking water quality is at its finest, meeting stringent market regulations such as those in California or Australia.

We are introducing on site facilities to produce demineralised water for use in some our processes to reduce the need to have bottled demin water supplied.

• Sustainable Communities

Historic England awarded Grade II listed status to our 19th century factory frontage, and we invest every year in maintaining and developing our building which plays a key role in the history of Birmingham and in employing the local community, a role the firm has played since 1820.

Being a city-centre employer helps reduce the time for local people to travel to work and we encourage the use of Birmingham’s growing public transport network.

We are located within Birmingham’s Clean Air Zone.

↑ Back to top of page ↑